Requesting account deletion

If educators want to delete their accounts, all associated student content will also be deleted, and their school leader on Render will be notified. Please reach out to Render support by submitting a ticket with your request.

If a school leader wants to delete an educator account, they can reach us by submitting a ticket. We will notify the educator(s) and the account(s) will be removed.

Account deletion is permanent and cannot be undone. To help educators and schools manage educational records, we will retain educator data for up to 30 days after a deletion request has been verified. At the end of that time period, we will delete educator data. Note that we may retain data beyond these windows and may pause content deletion if specific content has been reported for violating Render or school policies. For more information, please see our Data Privacy Addendum and Privacy Policy.